The insurance industry is entering a new era. Faced with growing demands from policyholders, increasing complexity of risks, and pressure on margins, market players must reinvent their models. In this context, artificial intelligence is emerging as a key driver of innovation and performance. At Addactis, we are supporting this transformation by putting the power of AI at the service of insurers and actuaries.
In this article, we will explore how AI agents contribute to the explainability of results by providing detailed information on complex processes and ensuring that decisions are transparent and understandable.
Discover the key points of the power of AI on results explainability in our infographic and read our article to find out more:
An enriched customer experience, thanks to AI
Today, policyholders expect quick, accurate, and accessible answers at all times. AI-powered intelligent agents meet these expectations by ensuring 24/7 availability, removing language and geographical barriers, and offering personalized services.
We integrate these technologies into our solutions to enable our customers to offer a seamless and modern experience.
Towards increased team productivity
AI also reduces the time spent on low-value-added tasks, such as data entry, report generation, and manual calculation verification. This allows teams to refocus on tasks with high strategic value: analysis, forecasting, and consulting.
It is with this in mind that Addactis designs its tools: to augment human expertise, not replace it.
Operational efficiency as a driver of performance
Addactis’ Vision
Our solutions are based on AI engines capable of processing large volumes of data while ensuring the traceability and explainability of results – a crucial point in the insurance and actuarial professions.
Making informed decisions
AI is not limited to execution, it is also becoming a decision-making tool.
Thanks to advanced data analysis, it provides a better understanding of possible scenarios, questions the relevance of the results obtained, and compares different options.
This reinforcement of decision-making intelligence contributes to better risk management and more informed trade-offs.
Addactis, your partner in intelligent transformation
We firmly believe that AI is a lever for the future of insurance.
That’s why Addactis develops intelligent, ethical, and above all explainable solutions designed for the concrete challenges faced by insurers and actuaries.
Our AI agents, integrated into the Addactis Platform, act as true expert assistants. They answer business questions (IFRS 17, capital modeling, reserving), explain numerical results with clear narratives, and rely on regulatory sources to ensure the reliability of their answers. Far from being “black boxes,” they make calculations transparent and justifiable, down to the finest detail.
For example, our explainability agent can analyze a complex figure, trace its origin in the calculation engine, cross-reference the results with official documentation, and generate an understandable explanation—where a standard report would not suffice.
It is this ability to combine performance, understanding, and traceability that makes Addactis’ AI a real lever of trust and transformation for our customers.
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